Contact Us

We'd love to hear from you! Whether you have questions, feedback, bug reports, or feature requests, don't hesitate to get in touch.

📧

General Inquiries

For general questions, feedback, or suggestions about our tools.

[email protected]
🐛

Bug Reports

Found a bug or something not working correctly? Let us know!

[email protected]
💡

Feature Requests

Have an idea for a new tool or feature? We'd love to hear it.

[email protected]

What to Include in Your Message

To help us assist you better, please include the following information when contacting us:

🔧 For Bug Reports

  • Browser name and version
  • Operating system
  • Steps to reproduce the issue
  • Expected vs actual behavior
  • Screenshots if applicable

💭 For Feature Requests

  • Detailed description of the feature
  • Use case or problem it solves
  • Examples or mockups if available
  • Priority level (nice-to-have vs critical)

❓ For General Questions

  • Clear description of what you need help with
  • Which tool you're having trouble with
  • What you've already tried
  • Any relevant context

Response Time

We typically respond to emails within 24-48 hours during business days. For urgent bug reports that affect tool functionality, we aim to respond even faster.

🚨 Critical Bugs: Within 6 hours
🐛 General Bugs: Within 24 hours
💡 Feature Requests: Within 48 hours
❓ General Questions: Within 48 hours

Community Guidelines

When contacting us, please:

  • Be respectful and constructive in your communication
  • Provide clear and specific information
  • Be patient while we investigate and respond
  • Check our changelog first to see if your issue has been addressed
  • Search existing communications to avoid duplicates

Alternative Contact Methods

📋 Quick Feedback Form

For quick feedback or simple questions, you can use our embedded feedback form:

📱 Social Media

Follow us for updates and announcements:

Privacy Notice

When you contact us, we only use your email address and any information you provide to respond to your inquiry. We don't share your contact information with third parties or use it for marketing purposes. Read our full Privacy Policy for more details.